*Job Description*
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
*RESPONSIBILITIES*
* Delivers outstanding customer service to walk-in customers and telephone inquiries
* Continuously practices good listening skills with customers, UPS Store team members, and leadership
* Takes ownership of the customer's shipping needs and offers viable solutions
* Takes action to learn all product and service offerings, alternative solutions, and industry trends
* Operates all equipment, software, and devices in an expert fashion and is willing to teach others
* Maintains a clean, organized, and safe working environment
* Performs other duties as assigned
*QUALIFICATIONS *
* High school diploma or GED required
* Retail/customer service experience
* Good communication and people skills
* Able to cross-sell and up-sell products and services
* Excellent packing skills
* Strong computer skills, including Microsoft Office and Adobe Suites
* Outstanding phone skills
* Strong verbal and written communication skills, including spelling and math
* Prompt, reliable, and responsible
* Able to lift 40+ pounds
Job Type: Part-time
Pay: $15.
50 - $17.
00 per hour
Benefits:
* Employee discount
* Flexible schedule
Shift:
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Ability to commute/relocate:
* Stockton, CA 95212: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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